FAQ
Frequently asked questions
WineConnect is a restaurant wine management platform that connects restaurateurs with wine suppliers and offers intelligent wine-to-dish recommendations.
We accept credit and debit card payments as well as bank transfers. All payments are securely processed through Stripe.
Yes, you can change your plan at any time. Upgrading takes effect immediately, while downgrading will take effect at the start of your next billing period.
The billing period starts on the day you activate your subscription and lasts 30 days for monthly payments or 365 days for annual payments.
We offer several plans tailored to the size and needs of your restaurant - from Basic to Enterprise for large chains. Every new user gets a 35-day free trial with access to all features - no credit card required. After the trial, you choose the plan that best fits your venue. See pricing
No - WineConnect is fully self-service. You sign up, enter your restaurant details, and add your wine list. You can do it manually or upload a PDF / provide a link to your wine list page - our system will automatically recognize items, prices, and regions. The whole process takes about fifteen minutes. No IT specialist, no hardware installation - just a browser.
You manage your wine list yourself, at any time. Add new wines, change prices, mark items as unavailable - changes are visible immediately. You can also re-upload a new list from a PDF or website, and the system will update automatically. The AI sommelier always recommends only wines currently in your offering - it will never suggest something that's not on your list.
Yes! After registration, you get 35 days of free access to the full version of WineConnect - no credit card required and no obligations. During the entire trial period, you have access to all features: AI sommelier, menu pairing generation, analytics, and reports. If it doesn't suit you - you simply don't continue.
Our AI sommelier knows your wine list and menu inside out. When a guest asks for a recommendation - e.g., "what pairs well with steak?" or "I'm looking for a light white wine under 100 PLN" - the sommelier searches your offering and selects wine based on style, region, price, and dish pairing. It uses sommelier expertise and your restaurant's current data, so every recommendation is accurate and can be ordered right away.